What’s Vulnerable › Vulnerabilities

CVE-2025-71420: UVdesk core-framework before 1.1.7 Authorization Bypass via Saved Reply

• Severity: medium (CVSS 4.3 v3.1)
• Exploited in the wild: not listed in CISA KEV
• EPSS: 0.4% probability of exploitation in the next 30 days
• Public exploit or detection template: none known
• Published: 2026-09-21 · updated 2026-10-14
• Weakness: CWE-639

Description

UVdesk core-framework before 1.1.7 contains an authorization bypass vulnerability in the saved reply endpoint that allows authenticated agents to access replies restricted to other support groups. Attackers with ROLE_AGENT can enumerate saved reply identifiers and read content reserved for groups and teams they do not belong to.

Affected products

• uvdesk community-skeleton: before 1.1.8 — fixed in 1.1.8
• uvdesk core-framework: before 1.1.7 — fixed in 1.1.7

How to fix

Upgrade to a fixed version: uvdesk community-skeleton 1.1.8; uvdesk core-framework 1.1.7. Check the vendor advisory for mitigations.

References

• https://github.com/uvdesk/community-skeleton/releases/tag/v1.1.8
• https://github.com/uvdesk/core-framework
• https://github.com/uvdesk/core-framework/blob/v1.1.6/Controller/TicketXHR.php#L838-L850
• https://github.com/uvdesk/core-framework/blob/v1.1.6/Services/TicketService.php#L1752-L1759
• https://github.com/uvdesk/core-framework/commit/de0422869708eb17a54bf6a98166abb80c0d483d
• https://github.com/uvdesk/core-framework/releases/tag/v1.1.7
• https://hackmd.io/@leediay/B1Cz5voFGg
• https://www.vulncheck.com/advisories/uvdesk-core-framework-before-1.1.7-authorization-bypass-via-saved-reply
• https://hackmd.io/@leediay/B1Cz5voFGg

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