CVE-2025-8309: User privilege escalation vulnerability

Severity: high (CVSS 8.1 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 0.3% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2025-08-20 · updated 2026-06-17
Weakness: CWE-269

Description

There is an improper privilege management vulnerability identified in ManageEngine's Asset Explorer, ServiceDesk Plus, ServiceDesk Plus MSP, and SupportCenter Plus products by Zohocorp. This vulnerability impacts Asset Explorer versions before 7710, ServiceDesk Plus versions before 15110, ServiceDesk Plus MSP versions before 14940, and SupportCenter Plus versions before 14940.

Affected products

ManageEngine Asset Explorer: before 7710 — fixed in 7710
ManageEngine ServiceDesk Plus: before 15110 — fixed in 15110
ManageEngine ServiceDesk Plus MSP: before 14940 — fixed in 14940
ManageEngine SupportCenter Plus: before 14940 — fixed in 14940

How to fix

Upgrade to a fixed version: ManageEngine Asset Explorer 7710; ManageEngine ServiceDesk Plus 15110; ManageEngine ServiceDesk Plus MSP 14940; ManageEngine SupportCenter Plus 14940. Check the vendor advisory for mitigations.

References

https://www.manageengine.com/products/service-desk/cve-2025-8309.html

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