What’s Vulnerable › Vulnerabilities
CVE-2026-14197: Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
- Severity: low (CVSS 3.8 v3.1)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 0.3% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2026-08-01 · updated 2026-08-26
- Weakness: CWE-639
Description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Affected products
- Fluent Support: before 2.3.1 — fixed in 2.3.1
How to fix
Upgrade to a fixed version: Fluent Support 2.3.1. Check the vendor advisory for mitigations.
References
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