What’s Vulnerable › Vulnerabilities
CVE-2026-15209: JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR
- Severity: medium (CVSS 6.5 v3.1)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 0.3% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2026-07-31 · updated 2026-08-26
- Weakness: CWE-639
Description
The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.
Affected products
- JS Help Desk: before 3.1.5 — fixed in 3.1.5
How to fix
Upgrade to a fixed version: JS Help Desk 3.1.5. Check the vendor advisory for mitigations.
References
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