CVE-2026-34837: Zammad is miissing authorization in AI assistance controller for context data used in text tools

Severity: medium (CVSS 4.3 v3.1)
Exploited in the wild: not listed in CISA KEV
EPSS: 0.2% probability of exploitation in the next 30 days
Public exploit or detection template: none known
Published: 2026-04-08 · updated 2026-07-24
Weakness: CWE-862

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.

Affected products

zammad: 7.0.0

References

https://github.com/zammad/zammad/security/advisories/GHSA-89vv-6639-wcv8

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