What’s Vulnerable › Vulnerabilities
CVE-2026-86858: Unauthenticated Privilege Escalation via GraphQL in ServiceNow AI Platform
- Severity: high (CVSS 8.7 v4.0)
- Exploited in the wild: not listed in CISA KEV
- EPSS: 0.3% probability of exploitation in the next 30 days
- Public exploit or detection template: none known
- Published: 2026-09-24 · updated 2026-09-24
- Weakness: CWE-284
Description
ServiceNow has remediated an improper access control security issue that was identified in the ServiceNow AI Platform. This security issue could enable an unauthenticated user, in certain circumstances, to create, modify, or delete instance data beyond what was intended. In August 2026, ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Affected products
- ServiceNow AI Platform: before Yokohama Patch 13 Hot Fix 5a; before Zurich Patch 10 Hot Fix 3b; before Zurich Patch 10 Hot Fix 4a W32; before Zurich Patch 11 Hot Fix 3; before Australia Patch 2 Hot Fix 4b W32; before Australia Patch 4 Hot Fix 3 — fixed in Australia Patch 2 Hot Fix 4b W32, Australia Patch 4 Hot Fix 3, Australia Patch 5, Yokohama Patch 13 Hot Fix 5a, Zurich Patch 10 Hot Fix 3b, Zurich Patch 10 Hot Fix 4a W32
How to fix
Upgrade to a fixed version: ServiceNow AI Platform Australia Patch 2 Hot Fix 4b W32, Australia Patch 4 Hot Fix 3, Australia Patch 5, Yokohama Patch 13 Hot Fix 5a. Check the vendor advisory for mitigations.
References
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